WHAT IS A PUBLIC INSURANCE ADJUSTER?
Public Insurance Adjusters are professionals who are employed exclusively by a policyholder who has sustained an insured loss.
We handle every detail of the claim, working closely with the insured to provide the most equitable and prompt settlement possible. A Public Adjuster inspects the loss site immediately, analyzes the damages, assembles claim support data, reviews the insured’s coverage, determines current replacement costs and exclusively serves the client, not the insurance company.
There are three types of licensed adjusters:
- Company Adjuster – works directly for the insurance company to represent them in dealing with your loss and damages. Their main responsibility is to protect the interests of the insurance companies.
- Independent Adjuster – hired by the insurance company to represent them in dealing with your loss and damages. Their main responsibility is to protect the interests of the insurance companies.
- Public Insurance Adjuster – the only adjuster licensed by a state to represent you, the property owner. The Public Adjuster’s sole responsibility is to represent you and your interests, and to obtain a fair and equitable settlement for your loss and damages.
Irene Villa was our RIA adjuster for a slab leak that we had on our property. From the very beginning, she completely took over all of our worries and with her “can do” attitude, we knew we were in good hands. Irene grabbed the reins with all of the paperwork, language that I didn’t understand and notarized everything that the insurance company required. We literally gave everything to Irene, all emails and correspondence and we got a really wonderful recovery. We never would have done so well and put back together like we are now. Cannot recommend Irene Villa highly enough… you will not be disappointed!
Ellen Duffy
15:57 07 Mar 23
Working with Irene from Recovery Insurance Adjusters was an absolute pleasure. Not only did she advocate for me with kindness and expertise during my time of need when I was getting nowhere with my insurance company, but most importantly she secured the funds I needed to repair my home after the devastating hurricane damage impacted my roof and fence. Her knowledge and attention to detail are truly impressive - her diligence in researching what I was entitled to in reimbursements produced a much larger sum than I could have ever expected. Not only that, but she made sure I had the funds quickly, as if this emergency wasn't trying enough already! I have already recommended her services to many friends, and if you need help dealing with insurance companies or looking to maximize your reimbursements when it comes to damaged home repairs, Irene is who you want on your team.#recoveryinsuranceadjusters #homesecurity
Lisa Geng
01:16 17 Feb 23
I just finished closing a claim with Irene and she was the best! She works hard to get you the money you need for repairs and is in constant communication during the process. Best decision I made by calling her. Highly recommend!
Rick Bailey
18:37 26 Oct 22
We had the pleasure of working with Irene from Recovery Insurance Adjusters and she was fantastic! She was so knowledgeable and guided us each step of the way. She went above and beyond and answered all of our questions and gave great advice. I will definitely be referring RIA to anyone that needs it!
Kristy Thomason
14:24 24 Sep 22
Had water damage in my home. Called my insurance company and they led me to believe I was covered for the damage and sent a remediation team over. Later I received a large bill from the remediation company and my insurance company denied the claim. I contacted RIA (Priscilla) and she came immediately, took charge of things, contacted the insurance company and also a law firm and sent teams over to access and repair the damage, all the while documenting everything. I was out of the loop and Priscilla handled everything. The insurance company then made a reasonable offer for damages and we settled. I later had a leak from a faulty water heater and I called Priscilla immediately who took charge, contacting the insurance company, taking photos and getting the remediation done. I did not deal with the insurance company once and Priscilla settled the claim in a timely matter. I can't say enough about RIA and Priscilla and recommend them highly.
B Lippman
00:07 21 Sep 22
Thanks toIrene for herexperience in helping us recovering our claim in a timely manner. She was very professional in communicating all information to us. We would not hesitateto refer a friend to her.Irene thanks again for your help.Rose and Ernest.
roseline shaw
20:12 19 Sep 22
After getting nowhere with our insurance company we hired RIA to assist us and the representative was very helpful with making us understand what the insurance company was doing. Priscilla Vega worked very hard to negotiate and to come to a mutual understanding with the insurance company who were dragging their feet. I highly recommend this company.
Wayne Donaldson
19:10 29 Aug 22
After getting nowhere with our insurance company we hired RIA to assist us and the representative was very helpful with making us understand what the insurance company was doing. Priscilla Vega worked very hard to negotiate and to come to a mutual understanding with the insurance company who were dragging their feet. I highly recommend this company.
Wayne Donaldson
14:58 29 Aug 22
Hands down the smoothest and stress free part of this disaster. Irene was so friendly always available responding to messages nights weekends anytime. Highly recommend if you are struggling with an insurance claim reach out and ask for Irene.
andrew opila
13:42 26 Jul 22
Priscilla Vega from Recovery Insurance Adjusters did a phenomenal job handling my claim. She was very knowledgeable and always available to answer any and all questions. I highly recommend.
Jesus Gracia
22:32 26 Jun 22
Priscilla and her team are knowledgeable, thorough and persistent. I give them 5 stars.
kenneth rickson
15:34 22 Jun 22
Great company and staff. Special thanks to pricila our private adjuster she was great from the start to the end she fought to the end I totally recommend to anyone. Blessings
Robbin Ramos
14:03 20 Jun 22
I was referred to RIA and Joe to get an accurate number for repairs to submit to my insurance company that had shorted us an unreasonable amount for hurricane damages. He was extremely professional and down to the detail in his documentation. It provided us really good footing when we eventually went to litigation with the insurance company.He helped represent us in our first meeting with the insurance company before we had to hire a lawyer to go further due to the insurance company's no-show and refusal to award money. Joe always made sure we were in the know of what was going on and what was going to happen.I'd be remiss if I didn't mention Cathleen. Cathleen always called to check up on us during this 2 year process and to update us on what was going on. Always friendly and always caring.Our whole experience with RIA was amazing, especially when you are feeling distraught about damages to your home. I would gladly use their services again should I incur storm damages I need to refute in the future.
Jason Mazzota
16:14 08 Jun 22
Priscilla was our PA and she made every step.of the process simple and seamless. We only ever had to sign papers and return them to her, and we never once had to fight with or make.phone calls to our insurance. I don't know what we would have done without Priscilla handling our claim and being our advocate.10/10 would recommend working with Priscilla if you have an insurance claim that you need help handling!
Kimberle Williams
15:43 08 Jun 22
RIA is certainly the expert in helping you recover from insured damages. We made the right move, getting their input up front and engaging them on damages to my elderly parents home. They provided excellent input, stayed engaged and provided crucial advice right up to the end. Thank you Joe, Irene and the RIA team!
Patrick LaConte
20:20 26 Apr 22
I highly recommend Joe Connelly and his team. They were very thorough and a pleasure to work with. We would have been stiffed by our insurance company without Joe's support. Thanks Joe!!
Jason Hoffman
16:38 20 Apr 22
We are very grateful and most thankful for the experience and outcome Recovery Insurance Adjusters provided our family with our roof claim. Irene Villa of RIA walked us through every step of this process. She was both honest and direct; being a true advocate for the homeowner. I would highly recommend Recovery Insurance Adjusters. They truly work hard for their clients and make it their goal to provide them the proper outcome and resolution.
Katie Norris
20:22 16 Mar 22
Irene was wonderful to work with! She knew exactly what needed to be done and did everything in a timely manner.
Debi Conley
02:47 23 Feb 22
I highly recommend Joe Connelly and his team. Without their help, we never would have gotten our new roof. Our Insurance Company acknowledged the storm damage and then tried to say the damage was less than our deductible. We called Joe, and with his expertise and help, we were able to get a complete new roof, including skylights and gutters. I always recommend RIA to everyone I know.
michelle golinski
22:15 29 May 20
Joe Connelly from Recovery Insurance Adjusters and his assistant Cathleen Owen were extremely helpful and successful in obtaining monies from our insurance company to replace our roof after receiving damage from Hurricane Irma. It was a long process but that was because our Insurance Company was uncooperative. I would recommend this company and have already done so.
Kathy Erickson
18:40 19 May 20
After returning from our vacation and finding that our master bedroom, master bathroom and pool side bathroom had been flooded because of a failed pipe valve, We called Recovery Insurance Adjusters. They took it from there and contacted our insurance company and negotiated with them on our behalf. The process was smooth and the recovery was smooth and the claim paid without any help from us. Thank you Joe Connelly and Recovery Insurance adjusters!
Philip Picco
14:34 12 May 20
THE EXPERIENCE WAS WHAT YOU WOULD EXPECT. JOE AND CATHLEEN WERE EXCEPTIONAL AND WONDERFUL TO WORK WITH. THEY WORKED OVER A YEAR AND A HALF AND THIER KNOWLEDGEABLE WAS INCREDIBLE . MY CLAIM WAS DENIED AND I HAD NO IDEA HOW TO TAKE ON THE INSURANCE COMPANY. THE AWARD WAS 3 X WHAT THE INSURANCE COMPANY COULD HAVE PAID IF THEY SETTLED WITH ME IN THE BEGINNING . CATHLEEN LIKES RED WINE
James Zandlo
13:46 08 May 20
On NYE I found a leak in my kitchen that had been ongoing, I did some research and called RIA the next day. Irene came out 1/2 and did an assessment and took care of literally EVERYTHING. She called in a mold remediation company and dealt with our insurance company for our claim. We gave her receipts and kept in contact and she did as well. The entire process was made so easy because of RIA. THANK YOU SO MUCH!!
Katelyn Williams
21:13 23 Apr 20
In the end the insurance company paid the full loss and Recovery was consistent in emphasizing patience. Claim was from Hurricane Irma - so patience was key. Lesson learned that if you want to fight with the insurance company better to have someone like Recovery leading your change.
Mike Moran
12:27 15 Mar 20
Joe did an assessment of our storm damage and represented us threw this process. Always informed us throughout his negotiation from assessmentof damages to the use of appraisal and umpire. Joe did a superb job and never backed down. Thank You Joe,Bob & Fran Federico
Bob & Fran Federico
23:01 21 Feb 20
I would highly recommend Joe and RIA, who represented my Irma related insurance case very effectively. There is no way I could have represented myself and achieved anywhere close to the result that Joe and RIA were able to. Joe understands the details of insurance contracts, the state laws and the ins and outs of the whole adjustment process extremely well. I found communication to be clear and very straightforward, particularly when we reached points where I had a decision to make about which way to proceed. At the same time, I felt Joe was very honest and professional with the insurance carrier, adjusters and other representatives so that we could reach both a good and a fair outcome for both parties.
Michael Jacobs
19:31 06 Jan 20
I was referred to Irene Villa as we were having some problems with an Insurance Claim. Irene was incredibly helpful and knowledgeable about the current state of the insurance industry in general. She gave me several ideas without taking our case. I was amazed how helpful she was without any company or personal gain. Thank you.
Julie Louden
21:20 12 Nov 19
Recovery Insurance Adjusters did an outstanding job handling our claim. We had never used a public adjuster before, but we now know the value of their services. Joe, Cathleen, and Irene were a pleasure to work with and our successful outcome is the result of their expertise, determination and professional representation. We highly recommend RIA - they are truly the best!
pamela heeb
00:02 10 Sep 19
RIA has an incredibly detail oriented and professional staff. Joe and Irene handled our slab leak claim from the start to the very end, and were able to negotiate an amount above our expectations. Irene was always accessible and returned calls in hours, not days. Do not attempt to handle a claim on your own, use these experts to advocate for your best interests.
Patrick Dayan
17:41 06 Aug 19
We asked Joe Connelly of Recovery Insurance Adjusters to help us out after Irma. We knew we had damage as a tree hit our home. Joe Connelly handled EVERYTHING. He inspected the damage done to our home himself spending hours doing so. He met with the insurance adjusters at our home pointing out damage that Irma had caused that the Insurance Company's adjuster never thought of addressing. Joe made all the phone calls to the insurance company. He was our representative to the insurance company and essentially lifted the chore of dealing with the insurance company off our shoulders. The bottom line is Joe was able to negotiate a fair settlement that was more than twice what the insurance company offered initially and well worth his small fee.I would strongly recommend Joe Connelly and Recovery Insurance Adjusters.
Pete Lashenka
12:29 16 Mar 18
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Contact Info
Recovery Insurance Adjusters
Stuart, Florida
4365 SW Thicket Court
Palm City, FL 34990
772-237-0892 / 239-877-1305
Port St Lucie, Florida
772-237-0892 / 239-877-1305
Melbourne, Florida
772-237-0892 / 239-877-1305
Vero Beach, Florida
772-237-0892 / 239-877-1305
Maine
47 Mount View Pines Road,
Lovell, Maine 04051
207-925-1766
Joseph P. Connelly
MAINE: Lic #ADN147954
FLORIDA: Lic #E157037
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THIS IS A SOLICITATION FOR BUSINESS. IF YOU HAVE HAD A CLAIM FOR AN INSURED PROPERTY LOSS OR DAMAGAE AND YOU ARE SATISFIED WITH THE PAYMENT BY YOUR INSURER, YOU MAY DISGREGARD THIS ADVERTISEMENT.
THE CONSUMER IS RESPONSIBLE FOR PAYMENT OF ANY INSURANCE DEDUCTIBLE. IT IS INSURANCE FRAUD PUNISHABLE AS A FELONY OF THE THIRD DEGREE FOR A CONTRACTOR TO KNOWINGLY OR WILLFULLY, AND WITH INTENT TO INJURE, DEFRAUD, OR DECEIVE, PAY, WAIVE, OR REBATE ALL OR PART OF AN INSURANCE DEDUCTIBLE APPLICABLE TO PAYMENT TO THE CONTRACTOR FOR REPAIRS TO A PROPERTY COVERED BY A PROPERTY INSURANCE POLICY; AND IT IS INSURANCE FRAUD PUNISHABLE AS A FELONY OF THE THIRD DEGREE TO INTENTIONALLY FILE AN INSURANCE CLAIM CONTAINING ANY FALSE, INCOMPLETE, OR MISLEADING INFORMATION.